Go to account.live.com/acsr and provide the email address, phone number, or username for the account you are trying to recover. … If you have any problems receiving or providing the security code, see Microsoft account security info & security codes. Fill in as much info as you can, even if you’re not sure.
How do I find my password for my Outlook email account?
Your Outlook.com password is the same as your Microsoft account password. Go to Microsoft account security and select Password security. As a security measure, you might be prompted to verify your identity with a security code. Decide if you want to receive the security code by email or phone.
Can I call Microsoft to reset my password?
You can reset your Microsoft account password by following these steps: Go to the Recover your account page. Enter the email address, phone number, or Skype ID you used when you made your Microsoft account. … Enter your new password, then select Next.